l9777 Privacy Policy

Introduction

l9777 ("we", "our") is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy explains what information we collect when you use our website l9777.cam, why we collect it, how we use it, and what measures we take to protect your information.

Please read this policy carefully. By using our services, you are considered to have agreed to the terms of this privacy policy. Our services are available only to those aged 21 and above.

1.1 Personally Identifiable Information

When you open an account or use our services on our platform, we may collect the following information:

• Full name and date of birth
• Valid email address
• National ID card or passport number (for identity verification)
• Residential address
• Financial transaction information (bKash, Nagad, Rocket, Upay account details)

1.2 Automatically Collected Information

When you visit our website, some information is collected automatically:

• IP address and geographic location
• Browser type and version
• Operating system information
• Pages visited and session duration
• Information collected through cookies and similar tracking technologies
• Device identifiers

1.3 Financial Transaction Information

When any financial transaction is completed on our platform, the deposit amount, withdrawal details, and payment method used are recorded. The minimum deposit is ৳300 and the minimum withdrawal is ৳500. This information is necessary for fraud prevention and regulatory compliance.

2.1 For Service Delivery

Your collected information is used for the following:

• To create and manage your account
• To process financial transactions
• To provide customer support (including 24/7 live chat)
• To activate bonuses and promotional offers
• To manage the VIP program
• To ensure platform security

2.2 For Security and Regulatory Compliance

Your identifying information is used for fraud detection and prevention, compliance with anti-money laundering (AML) guidelines, and Know Your Customer (KYC) verification. This is essential for maintaining a safe and fair gaming environment.

2.3 For Improvement and Analysis

We analyze your usage patterns to improve our platform. This analysis helps us create a more relevant gaming experience for you.

2.4 For Communication

Your email address is used to send important notifications about your account, transactions, and services. Promotional emails may also be sent if you have previously consented, though you may opt out at any time.

3.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. l9777 uses cookies for the following purposes:

• Essential cookies: Maintaining login sessions and ensuring security
• Functionality cookies: Remembering your preferences and settings
• Analytics cookies: Monitoring and improving site usage

3.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain key features of the site and may cause login issues.

4.1 We Do Not Sell Your Information

l9777 does not sell, rent, or exchange your personal information with any third party. Protecting your privacy is a core principle of ours.

4.2 Limited Information Sharing

Information may be shared with third parties only in the following circumstances:

• Payment processors: With payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions
• Technology partners: With service providers required to operate the platform
• Legal obligations: With relevant authorities as part of a court order or legal process
• Fraud prevention: With specialist organizations for detecting fraud and misuse

All third-party partners are contractually bound to protect the confidentiality of your information.

5.1 Encryption and Technical Safeguards

l9777 uses the following technical measures to protect your information:

• SSL (Secure Sockets Layer) encryption — all data transfers are encrypted
• Encrypted database storage for sensitive information
• Firewall and intrusion detection systems
• Regular security audits and testing
• Restricted access controls — only authorized staff can view your information

5.2 Internal Security

Our staff work under strict confidentiality agreements. Access to your information is limited to only those employees who need it to provide services. We regularly train staff on privacy and data protection.

5.3 In the Event of a Security Breach

If a security breach occurs and affects your information, we will notify you as quickly as possible and advise you on steps to take.

6.1 Retention Policy

Your information is retained according to the following guidelines:

• Active accounts: For the entire duration your account remains active
• Financial transaction records: For the period required by legal obligations
• Inactive accounts: For a specified period after account closure, in compliance with applicable law
• Log data: For as long as necessary for cybersecurity and fraud investigations

Once the retention period ends, we securely delete your data or anonymize it so it can no longer identify you.

8.1 Age Restrictions

l9777 services are for those aged 21 and above only. We do not intentionally collect any information from minors. We follow an age verification process at the time of registration.

If we become aware that a minor has registered on our platform, we will immediately close the relevant account and delete the collected information.

9.1 Change Notice

We may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email or announce it clearly on the site.

The "Last Updated" date at the top of the policy always indicates the most recent revision. Continued use of our services after a revised policy takes effect will be considered as your acceptance of the new policy.

9.2 Entire Agreement

This privacy policy should be read together with our Terms and Conditions and Responsible Gaming Guidelines. Together, these documents form the entire agreement between you and l9777.